News from Commend

Commend Updates the Intelligence Within its Control Software

19.04.2012

Commend UK is introducing its new generation visualisation software – ComWIN – which has been upgraded with an even greater emphasis on ease of use.

ComWIN provides the front end to security and communications systems allowing operators to remain informed and in charge of events, and providing the insight so they can react instantly if an emergency situation arises.

Rory Martin, ComWIN Development Specialist for Commend UK, says that considerable thought and expertise has gone into the design and build of the new ComWIN software: “It is imperative that operators feel in control, particularly in an emergency situation when the speed and timeliness of a response is critical,” he says. “As such, the ComWIN front end is custom designed and supports all aspects of the security and communications controls they are responsible for.”

Rory says that the new generation ComWIN has largely come about in response to customer demand: “As each installation of the software is bespoke we often get a good understanding of how people want to use it and the controls that are most beneficial. This is why we have developed further features such as integrated video and greater animation to give them exactly what they want.”

Central to the software is an intuitive user interface that has evolved to be as user friendly as possible. The interface can be custom designed to integrate the customer’s specific plans including area, overview, construction and elevation plans to replicate the site and provide a clear overview of the area protected. Individually definable icons are used for marking and identification of situations and incidents, and these icons can be freely positioned on the plan and moved as needed. Incidents can be colour coded to indicate their level of priority, and they can even be programmed to flash or generate noise to focus the operator’s attention.

Control desk functions on the Intercom Server are displayed on one or more monitors with windows showing operators all relevant details of events on-screen as they happen, providing an instant, user-friendly overview of the entire ComWIN system.

The software interfaces with all outputs including gates, doors, lighting and heating, as well as supporting the integration of cameras to give the operator a picture of events on site. The software also enables automation of various functions usually undertaken by the operator like the locking/unlocking of gates, a lift check, and the activation/deactivation of alarms. They can be pre-scheduled to reduce the workload of the operator and allow them to concentrate on other tasks and deal with emergencies more effectively.

In addition to being user friendly for the operator, the ComWIN’s report function has been developed to help managers, explains Rory: “We’ve streamlined the reporting and in doing so made it more meaningful, detailing what happened, when and where the event happened and what action was taken by the operator. All activities are logged to provide a full audit for reference after the incident,” he says.

Commend UK will demonstrating the capabilities of the new generation ComWIN at IFSEC this year, on Stand F53 in Hall 4.