Automated welcome messages, time-controlled announcements or music feeds via Public Announcement systems: when it comes to routine Intercom tasks, the flexible, cost-efficient Pre-Recorded Audio capabilities of the Commend Intercom systems comes into its own.
All this is made possible by on-board memory modules, which come as a pre-installed standard feature on all Commend subscriber cards and selected interface cards.
It is these memory modules that can hold and provide the Intercom Server with up to 128 audio files, each in selectable quality (7 kHz or 16 kHz) and length (up to 900 seconds). On a maximally equipped Server with 14 cards, this means 1,792 files for up to 3 ½ hours of audio. Thanks to the user-friendly Commend CCT software, loading and administering this audio power is mere child’s play.
This way, almost any system event, from alarms to call and ring tones, can be assigned its own acoustic identity. This makes Commend Pre-Recorded Audio particularly effective for frequently used messages, announcements, advertising and music feeds, and many other applications.
The Commend Servers support a variety of possible uses, which can easily be custom configured to meet individual needs. This includes particularly user supportive functions such as Location Messaging, which can sound out the original location of the call station (e.g. “Car Park Gate, West Entry”), for example when the call is forwarded to a mobile phone.
Flexibility is also key when it comes to defining when and how audio playback should be initiated. Possible triggers for playback include specific system events (e.g. call forwarding) or a time setting (e.g. for looped playback of commercials).
Key Features
- Great added value at minimum cost (standard feature of Commend Intercom Servers)
- Suitable for any kind of voice, music and tone signal playback, including Public Announcement messages (e.g.call/alarm sounds, announcements, advertising and information messages, telephone system menus, etc.)
- Reliable, secure data storage, thanks to latest flash technology
- User-friendly software (Commend CCT) for easy loading and configuring of audio files via PC (WAV format, all sampling rates)
- Playback can be based on time settings and system events
- Easy playback triggering via external devices by means of OPC or Commend ICX interface
- Supported by all Commend Intercom Server models (GE 300, IS 300, GE 800)
