Help Points can have the dual functionality of being a point from which to request information as well as calling for emergency assistance. Help Points are used in green spaces, river banks, beach fronts, remote locations, housing estates, in fact any open area where a member of the public may need to gain assistance, information or reassurance. Callers are connected to two separate locations: Information calls to Travel Desks, a recorded message or the local Tourist Information office: Emergency calls to a local control centre or the Police.

• Extremely clear hands free speech even with loud ambient noise from traffic and trains.
• Vandal and weather resistant construction
• Networking of many help points, within a town or city, or connecting several towns and cities to a regional control centre
• Help Points can be used for making a Public Address announcement
• Connections via PSTN, IP and even completely wireless using GSM and Solar Panels